Terms of service

Welcome to CozyRugs.store. These Terms of Service ("Terms") govern your access to and use of our website, products, and services. By visiting or purchasing from CozyRugs.store, you agree to comply with these Terms. If you do not agree with any part of these Terms, please discontinue using our website.

1. Overview

CozyRugs.store operates an online retail store specializing in premium area rugs and home décor accessories. Throughout these Terms, the words "we," "our," and "us" refer to CozyRugs.store, while "you" refers to any visitor or customer using our website.

We reserve the right to update, modify, or replace these Terms at any time. Continued use of the website constitutes acceptance of any changes.

2. Eligibility

By using this website, you confirm that:

  • You are at least the age of majority in your jurisdiction.
  • Any information you provide is accurate and complete.
  • You have the legal authority to enter into binding agreements.
  • You will use this website only for lawful purposes.

3. Products

We strive to ensure that all products displayed on our website are described as accurately as possible.

However:

  • Product colors may vary depending on your device or monitor.
  • Minor differences in texture, size, or appearance may occur due to manufacturing processes.
  • Measurements are approximate unless otherwise stated.

We reserve the right to discontinue or modify products without prior notice.

4. Pricing

All prices are listed in the currency displayed at checkout.

Although we work hard to ensure pricing accuracy, errors may occasionally occur. If an incorrect price is identified after an order is placed, we reserve the right to:

  • Correct the pricing.
  • Contact you for confirmation.
  • Cancel the affected order and issue a full refund if necessary.

Prices may change without prior notice.

5. Orders

After placing an order, you will receive an order confirmation email.

This confirmation acknowledges receipt of your order but does not constitute final acceptance.

We reserve the right to:

  • Refuse any order.
  • Limit quantities.
  • Cancel suspicious transactions.
  • Reject orders involving fraudulent activity.

6. Payment

We accept secure payment methods available during checkout.

Payments are processed through trusted third-party payment providers. CozyRugs.store does not store complete credit card information.

You agree to provide valid payment details and authorize us to charge the full purchase amount.

7. Shipping

We proudly offer:

  • Free worldwide shipping.
  • Estimated delivery time of 7–10 business days.

Shipping estimates are not guaranteed and may be affected by:

  • Customs clearance
  • Weather conditions
  • Public holidays
  • Carrier delays
  • High seasonal demand

More information can be found in our Shipping Policy.

8. Returns & Refunds

Our Return & Refund Policy forms part of these Terms.

Eligible products may be returned within 30 days of delivery.

Approved returns qualify for free return shipping and refunds according to our Return & Refund Policy.

9. Intellectual Property

All content available on CozyRugs.store, including but not limited to:

  • Logos
  • Images
  • Product descriptions
  • Website design
  • Graphics
  • Icons
  • Layout
  • Text
  • Branding

is the property of CozyRugs.store or its licensors and is protected under applicable intellectual property laws.

No content may be copied, reproduced, distributed, or used without prior written permission.

10. User Conduct

You agree not to:

  • Violate applicable laws.
  • Upload malicious software.
  • Attempt unauthorized access to our systems.
  • Interfere with website security.
  • Use automated systems without permission.
  • Copy or scrape website content.
  • Submit false or misleading information.

Violation of these Terms may result in account suspension or legal action.

11. Third-Party Services

Our website may include links to third-party services or websites.

We are not responsible for:

  • Third-party content.
  • External privacy practices.
  • Products or services offered by third parties.

Use third-party websites at your own risk.

12. Disclaimer

All products and services are provided on an "as available" and "as is" basis.

To the maximum extent permitted by law, CozyRugs.store disclaims all warranties, including implied warranties of merchantability, fitness for a particular purpose, and non-infringement.

13. Limitation of Liability

To the fullest extent permitted by law, CozyRugs.store shall not be liable for:

  • Indirect damages
  • Incidental damages
  • Consequential damages
  • Lost profits
  • Business interruption
  • Data loss

Our total liability shall never exceed the amount paid for the applicable order.

14. Indemnification

You agree to indemnify and hold harmless CozyRugs.store, its employees, affiliates, suppliers, and partners against any claims, damages, losses, liabilities, costs, or expenses resulting from your violation of these Terms or misuse of our website.

15. Privacy

Your personal information is handled in accordance with our Privacy Policy.

We are committed to protecting your information using industry-standard security measures and responsible data handling practices.

16. Governing Law

These Terms shall be governed and interpreted under the laws applicable in the Province of Quebec and the federal laws of Canada, without regard to conflict of law principles.

17. Contact Information

If you have any questions regarding these Terms of Service, please contact us:

CozyRugs.store

Email: support@CozyRugs.store

Phone: (888) 331-6133

Address: Rd St Isidore Kahnawake, Quebec J0L 1B0 Canada

We appreciate your trust in CozyRugs.store and thank you for choosing us to help make your home more comfortable, stylish, and welcoming.